What is the booking process?

When your customer is ready to book, they’ll need to pay at least a deposit through Togather to secure their supplier. Customers can make their payment online through their Togather account after they've selected to "book now"

They can choose to pay anything between 10% and 50% to confirm you for their date and the remaining balance is split over equal monthly interest free payments, with the final one being the 1st of the event month. This option is only possible if an event is more than two months away.

At anytime, they can pay in full for their booking online with a card.

We also offer invoice payment for our Corporate customers if the event is over 14 days away. Customers are able to request this when booking through their checkout. If there's any issues, please ask the customer to give us a call on 0203 905 7439 or they can email their request to hello@togather.com.

Once a deposit has been paid, the event will show in the “My bookings” section of your dashboard where you can continue messaging the customer and work out any finer details in the lead up to the event. 

Togather collects any remaining balances from the customer ahead of the event to ensure that you’re paid promptly after the event has taken place.

In some cases, corporate client payment terms extend beyond the time between the booking being made, and the event taking place. In these instances, Togather will follow up with the customer to expedite payment where possible and make you aware if payment will deviate from the normal schedule.