Messaging
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What if a customer doesn't respond to my quote?
If you've submitted a quote but haven't heard anything from the customer, it's always worth sending a follow up message a day or so later. Everyone ge...
What do I write in the ‘Your message’ section?
This is your first opportunity to sell your business to the customer and make sure you stand out from the crowd. Here are our three top tips on how to...
Can I speak to a customer on the phone?
Yes! All suppliers can make and receive calls via our on-platform voice calling feature. How does it work? When on a message thread, you'll see a bla...